What is your approach to designing a solution for our business?
We work with clients as an active partner to suit their business model – adjusting support and processes as needs change, and helping clients grow and succeed at a pace that fits their unique business. Our collaborative onboarding process begins with our immersion into your business, learning as much as possible about operations. Next, we select staff and services that are ideally matched to boost positive customer engagement and minimize risk. We incorporate continued training, assessments, and performance feedback to ensure your sales team becomes experts in your business and virtually indistinguishable from your own employees.
How do you select your employees?
Our rigorous recruiting finds agents with social media and customer service experience. Using skill-testing and thorough background checks, our process supports low turnover and an average tenure of over 9 years.
How do you prepare your team to support our customers?
Ours is a custom process design. Through detailed knowledge of your business and acquisition workshops, we develop training built uniquely for each client.
What can we expect working with your team?
Always expect the best the Canon brand has to offer. We are responsive to your ideas, questions, and changing business needs. Our frequent reporting helps you make data-driven decisions to maximize profit, growth, and customer satisfaction. You get a dedicated client services team to take care of any needs you have along the way.
What should I expect to pay?
Our solutions are designed with your input, providing you with a suite of resources and a complete solution crafted to your specific business needs – all while ensuring you only pay for what you use. Contact us to learn more.