At Canon ITS, our people are subject matter experts. As a specialist in call center services, Canon ITS recruits and develops the best talent to fill customer service staffing positions. This means Canon ITS customer service agents are vetted and qualified, and they offer institutional knowledge that in-house call center staff might need months or years to develop. The average tenure of our agents is over nine years and we have one of the lowest attrition rates in the industry.
Canon ITS offers specialists in call-center workforce management, quality assurance, technology support and training, giving you more than just people ready to answer a customer service call when you choose Canon ITS to handle your customer support.