Inside Our Organization

Canon ITS is a fast paced, technology-driven customer contact center.  Our representatives work directly with digital cameras, consumer imaging products, and other high tech electronics.  We work collaboratively with other Canon groups and partners to provide market-leading services and solutions enabling our customers to make decisions rapidly to address both personal and business needs. 
Canon ITS is recognized as an industry leader, providing outstanding service to our customers.  We maintain a high level of customer satisfaction and brand loyalty as Canon's first line of customer contact.

As a member of Canon, you will contribute to the success of a winning team focused on excellence. Our diverse organization will allow you to develop skills in many areas and provide you with a range of career options. You will have the opportunity to merge your skills and knowledge with many other professional and committed colleauges. We offer our staff a "people focused" work environment and flexible employment arrangements so you can balance work and personal needs.

Kyosei

"At the heart of Canon's commitment to the world community is the belief that we are building a better world for future generations."

–Yoroku Adachi, President and CEO, Canon U.S.A., Inc.

In the spirit of our corporate philosophy of kyosei – all people, regardless of race, religion or culture, harmoniously living and working together into the future – Canon takes an approach to business that is socially responsible and economically logical. Canon seeks to be a truly excellent global corporation. For our customers, we offer the best products possible. Simultaneously, we strive to improve our relationships with local communities and to increase our respect for the environment as we contribute to the prosperity of the world and the happiness of its people.

Our company's commitment and contribution to the environment and to the world community are an integral part of Canon's management structure, product design and manufacturing, and corporate culture. This commitment has inspired many special corporate programs at both the global and regional level.

To learn more about Canon's initiatives, please go to the Canon Sustainability Report or visit us at Canon USA's website.

San-Ji

Guided by Kyosei, the company’s philosophy, the worldwide Canon Group is constantly developing. To ensure fair and equitable progress, Canon employees should be guided by San-Ji. This is a universal principle that encourages each staff member to behave in a responsible way, exercise self-discipline and to strive to maintain a high level of corporate ethics and compliance with the law.

It is made up of three fundamental attitudes:
  • Ji-hatsu or self-motivation: be proactive in everything you do.
  • Ji-chi or self-management: conduct yourself responsibly.
  • Ji-kaku or self-awareness: understand the situation you find yourself in and your role in the situation

Employee Morale and Recognition Events

Canon leadership prides itself on making our environment more than just another place to work.  By working together, we provide the leadership for improvements in performance, customer service, and morale.

In order to reward these achievements, we continue to provide incentives designed to motivate our employees.  Many of our events are family friendly and support our desire to promote a balance between work and family life.  Take a look at the list of activities and perks below:

Employee Events

  • Company Picnic
  • Holiday Gala
  • Monthly Employee Morale Events
  • Children’s Spring Party
  • Children’s Holiday Party
  • Employee Appreciation Day
  • American Red Cross Blood Drive
  • Company Sponsored Softball and Basketball Teams
  • Customer Service Week
  • Annual Golf Tournament

Recognition

  • Spirit Award Program
  • Most Valuable Person Awards
  • "A Player" Program
  • Anniversary Luncheon
  • Birthday Acknowledgement
  • Employee Photo Recognition
  • Winner's Circle
  • Community Involvement Award
  • "Agent of the Year"

Perks

  • Company Store Discount
  • On Site Fitness Center
  • On Site Café
  • Discount Theme Park and Movie Tickets
  • Referral Bonus
  • Discounts from other establishments
  • More added all the time...

Link to CUSA event section: http://www.usa.canon.com/templatedata/AboutCanon/ciwsponsorships.html

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