Who We Are
Canon ITS,
headquartered in Chesapeake, VA, is a wholly owned
subsidiary of Canon USA, with approximately 118,000
employees worldwide. Our organization provides
support services for all small office and consumer
products, including digital cameras, camcorders,
printers, fax machines, copiers, calculators, and
binoculars. Our location operates within an 80,000 square foot facility and staffs in
excess of 500 employees.
What We Do
Our primary function is to provide technical support
to Canon customers within the USA. By using
state-of-the-art-technology, we are able to provide
solutions for our customers via telephone, e-mail,
internet, and fax.
While technical support is our specialty, the
service doesn’t stop there. We handle numerous other
types of inquiries regarding Canon products within
our facility.
Our Pre-Sales Team assists customers with questions
related to product features, functionality, and
"Where to Buy."
The direct sales of genuine Canon supplies,
accessories, and operational manuals are also a
valuable service to our customers. We provide our
customers access to many items dealers and retail
outlets no longer offer.
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